The Verizon Center
  • The Verizon Center was established last year with the move to the current location. Three employees serve cell phone customers exclusively.
  • The department manager has been employed by The Sound Resort since October of 1987. He managed the CD/DVD department until it was phased out in 2006; and was promoted to cell phone department manager. His duties include supervising two employees, providing customer service, creating weekly and monthly reports, and purchasing merchandise for the Verizon Center.
  • A second fulltime person was hired in May of 2006. His prior experience in cell phone sales and extensive knowledge of the product line make him a very valuable employee and successful salesperson.
  • The third fulltime employee was hired in August of 2006. She is outstanding with the customers and oversees the department when the manager is on vacation.
    The Main Store & Car Audio
    • This department employs three fulltime employees and one part time employee. The manager has been with The Sound Resort for 16 years. He was promoted to store manager this past winter and is in training. He is our purchasing agent,taking care of all of the special ordering as well as stock items. He is extremely knowledgeable with most product lines and doesn’t hesitate to research a hard to find item.
    • The second fulltime person has been with The Sound Resort for six years. He is quick to learn, extremely dependable, and our top salesperson.
    • The third fulltime person has been with The Sound Resort for five years. He has a degree in mechanical engineering and is very knowledgeable about the car product line. He performs car installations and can step into the Verizon Center when needed.
    • The fourth fulltime person was hired in November of 2006. He has experience in the cell phone department. He has a vast knowledge of computers, programming remote controls, and has proven to be a great asset to the company.
    • The fifth part time employee has been with The Sound Resort for five years. She is outstanding with the customers and extremely knowledgeable with the new POS System.
    Outside Salaes and Installations

    The outside sales department is overseen by the owner. There are two fulltime home installers, with the more experienced installer hired as a sub-contractor. The second installer was hired in November of 2006. Both are excellent at detail work and very dependable.

    The current owners, husband and wife, are very involved in the daily activities of The Sound Resort. The husband is the primary salesperson for outside/custom sales and the wife is the bookkeeper. She is responsible for all financial records of the company and works out of her home office. The new Point of Sale system, Keystroke, has provided tremendous efficiency in record keeping. The accounting software is Business Works, which integrates with the POS system, and the payroll is managed using Peachtree Accounting software.

    Human Resources

    The emphasis on customer service and the staff’s advanced technical knowledge of the product lines has greatly contributed to The Sound Resort’s dominance in the marketplace and is key to future growth and profitability.

    The Sound Resort, Inc. currently employees 12 fulltime people, including the owners and outside installers. The business operates three departments

    1. The Verizon Center
    2. The Main Store & Car Audio
    3. Outside Installations & Sales